Help Center

Everything you need to know about setting up and managing your social media feed widgets.

Getting Started

How to Create Your First Widget

A step-by-step walkthrough from signing up to having a live social media feed widget on your website.

How to Embed Your Widget on Your Website

Instructions for pasting your embed code on WordPress, Shopify, Squarespace, Wix, Webflow, and custom HTML sites.

Connecting Your Social Media Accounts

How OAuth and API connections work for each platform, and what permissions are needed.

Platform Guides

Setting Up a Google Reviews Widget

Connect your Google Business Profile, filter by star rating, and display your best reviews on your website.

Setting Up an Instagram Feed Widget

Connect your Instagram Business or Creator account and display your posts, photos, and reels on your website.

Setting Up a Facebook Feed Widget

Connect your Facebook Page and display your posts, photos, and updates on your website.

Setting Up a LinkedIn Feed Widget

Display your LinkedIn Company Page posts and thought leadership content on your website.

Setting Up a Twitter/X Feed Widget

Display your latest tweets and posts from X (formerly Twitter) on your website.

Setting Up a YouTube Feed Widget

Embed your YouTube channel videos or playlists directly on your website.

Customization

Customising Your Widget's Appearance

How to change layouts, colours, fonts, spacing, and borders to match your website's design.

Matching Your Widget to Your Brand

Tips for making your widget look like a native part of your website, including removing branding.

Account & Billing

Plans and Pricing Explained

A breakdown of the Free, Pro, Business, and Agency plans — what's included, pricing, and refresh rates.

Beta Launch Offer: 3 Months Free

How the founding member offer works — sign up before 30 May 2026 and get 3 months free on any paid plan.

Upgrade, Downgrade, or Cancel Your Plan

Managing your subscription — changing plans, billing cycles, and cancellation.

Agency Plan — Client Folders & Team Members

Everything you need to know about the Agency plan — organising widgets into client folders and inviting team members.

Managing Your Profile — Email and Password

How to update your email address, change your password, and manage your profile picture.

Troubleshooting

My Widget Isn't Showing on My Website

Common reasons your embedded widget might not be visible, and how to fix them.

My Feed Isn't Updating

Why your widget might be showing old content, and how to resolve it.

Instagram / Facebook Connection Issues

Fixing common Meta API connection problems — token expiry, permissions, and business account requirements.

General

Supported Social Media Platforms

An overview of all six supported social media platforms and what content can be embedded from each.

Will the Widget Slow Down My Website?

How our widgets are optimised for performance, page speed, and Core Web Vitals.

Privacy and Data: How We Handle Your Content

How we access, store, and display your social media content, and your visitors' privacy.

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