My Widget Isn't Showing on My Website
Common reasons your embedded widget might not be visible, and how to fix them.
In This Article
Check the Embed Code
The most common issue is an incorrectly pasted embed code. Go back to your widget settings in the Social Media Feeds dashboard and copy the embed code again. Make sure you're pasting the complete code — it should be a single HTML snippet.
If you're using a CMS like WordPress, make sure you're pasting the code in an HTML block, not a regular text block. The code needs to be interpreted as HTML, not displayed as plain text.
Check for Script Blockers
Some website platforms, security plugins, or Content Security Policies (CSP) may block external scripts from loading. If your website has strict CSP headers, you may need to whitelist socialmediafeeds.com as an allowed script source.
Browser extensions like ad blockers can also prevent widgets from loading. Try viewing your website in an incognito/private window with extensions disabled to rule this out.
Container Size Issues
The widget adapts to the width of its container element. If the container has zero width or is hidden (e.g., inside a collapsed accordion or hidden tab), the widget may not render correctly.
Make sure the parent element has a defined width. If you're placing the widget inside a dynamic container, ensure the container is visible when the page loads.
Still Not Working?
If you've checked all the above and your widget still isn't showing, reach out to us via the Crisp chat widget in the bottom-right corner of this page, or email us. Include your widget ID and the URL where you're trying to embed it so we can investigate quickly.